Privacy Policy

Company Name: Innospace
Website: www.goinnospace.com

Innospace (“we”, “us”, or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us. This Privacy Policy applies to users in the United States, European Union (EU)/United Kingdom (UK) under GDPR, and California under CCPA.

1. Information We Collect

a. Information You Provide Voluntarily

  • Name, email address, phone number, company name
  • Any personal data submitted through contact forms, newsletter sign-ups, surveys, or downloadable forms

b. Information Collected Automatically

  • IP address, browser type, operating system, referral URLs, pages viewed, time spent on site, and device identifiers
  • Via cookies and similar technologies

2. Legal Bases for Processing (GDPR)

If you are located in the EU/UK, we process your personal data under the following legal bases:

  • Your consent (Article 6(1)(a) GDPR)
  • To fulfill a contract or take steps linked to a contract (Article 6(1)(b))
  • To comply with legal obligations (Article 6(1)(c))
  • For our legitimate interests in running our business and improving our services (Article 6(1)(f))

3. How We Use Your Information

  • Respond to your inquiries or requests
  • Send marketing or promotional communications (only with your consent)
  • Improve and personalize your experience
  • Conduct analytics and improve website functionality
  • Comply with legal obligations

4. Your Privacy Rights

a. EU/UK Users (GDPR Rights)

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request erasure of your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: privacy@innospace.com

b. California Residents (CCPA Rights)

If you reside in California, you have the right to:

  • Know what personal information we collect and how it’s used
  • Request access to your personal data
  • Request deletion of your personal data
  • Opt out of the sale of personal information (we do not sell your personal data)
  • Non-discrimination for exercising your privacy rights

To make a request, email: privacy@innospace.com with the subject line “CCPA Request.”

5. Data Sharing and Transfers

We do not sell your data. We may share your data with:

  • Third-party service providers (e.g., hosting, analytics, marketing tools)
  • Government or legal authorities when required by law
  • In the event of a merger or acquisition

International Data Transfers: If you are located outside the U.S., please note that your data may be transferred to and processed in the U.S. We take appropriate safeguards to protect your information under GDPR (such as Standard Contractual Clauses).

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

7. Cookies and Tracking Technologies

We use cookies for website functionality, analytics, and marketing.
You may control cookie preferences via your browser or our cookie settings banner (if applicable).
For more information, see our Cookie Policy.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in the EU/UK). We do not knowingly collect personal data from children without parental consent.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and the date revised above. We encourage you to review the policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact:

Innospace
Email: info@goinnospace.com
Website: www.innospace.com